Support and troubleshooting
How to find the information support asks you for
Troubleshooting - Installation of Outlook add-in
- Pronestor Outlook add-in doesn't load
- Add-in fails to launch - "an add-in could not be found or could not be loaded"
- Add-in Fails to start in Outlook 2013 startup error PronestorOutlook2007AddIn.vsto did not succeed
- Outlook add-in installer fails with an error code 2869
- Outlook Add-in fails when clicking "My Settings" in the Pronestor menu
- Cannot launch add-in - Microsoft Office support for the .NET Framework 3.5 is not installed
Troubleshooting
- How to clear cache in Pronestor Planner
- Distinguished coexistence room names are not resolved
- How to setup Notificationmail log
- Not receiving confirmation/notification e-mails from cloud solution?
- Using Surface Pro
- Syncronization module - Troubleshooting
Display Troubleshooting
- RawconfigurationCollection.xml is Corrupted
- Troubleshooting LED lights on iOS and Android
- Upgrading LED circuit board print firmware of the wall mount (Samsung)
- Possibility of using TeamViewer for troubleshooting
- iOS 9 Display / KIOSK Errors? How to downgrade iOS 9 -> 8.4.1
- How to recover user name and password