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Cannot create a meeting, error message: You do not posses the required information to complete the meeting.

When you try to create a meeting in Pronestor Planner, you get this error message:

 

You do not posses the required information to complete the meeting. To resolve this issue, please contact the system administrator.

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(It might have different formatting in other browsers.)

 

The problem is that you are not connected to either a meeting type or billing account. Meeting type and billing account are granted through your Pronestor department. Please ask your administrator to check that your Pronestor user has a Pronestor department which contains a meeting type and billing account.

See this guide on how to connect users, departments, billing accounts and meeting types https://helpdesk.pronestor.com/hc/en-us/articles/360028128652

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