Print for Visitor Web

For the new visitor web to print, it needs a printing service set up as a service application to be installed on a server.

Each Visitor location needs their own printagent.

Table of contents


  • Windows PC or Windows Server (with access to the Pronestor Web installation via http/https)
  • Privileges to install Visitor Agent as a Service
  • User account in Pronestor Planner that can work as a service account. Only needs local booker rights.
  • Only one Print agent for each Visitor location - which means only one printer for each Visitor location
  • Only one Print agent for each machine




The VisitorAgents handles printing – it looks into a specific location of check ins, and prints those registrations to a specific printer via the Windows printer driver.


  • Download the Visitor Agent to the PC/Serve
    • Can be downloaded from within administration->Visitor
  • Unzip to ex. c:\program files\Pronestor
  • Move the “proNestor Visitor”  folder to  %programdata%/Pronestor Visitor
Only one Print agent for each printer.  If two Print agents point towards the same printer, the print queue will be lost




  • Run the file c:\program files\Pronestor\Visitor Agent\PronestorVisitorAgentConfiguration.exe


Pronestor URL

URL to the Pronestor Planner installation



Name of a service account in Pronestor


Password for the service account in Pronestor

Test Configuration

Click to validate URL and service account

Choose location

Location containing registrations to be printed

Choose printer

Name of printer on PC/Server

Install visitor agent

Installs the Visitor Agent as a service

Start Visitor Agent

Starts the Visitor Agent service

Stop visitor Agent

Stops the Visitor Agent service

Uninstall Visitor Agent

Removes the Visitor Agents as a service

Editing badges

See this guide Customize Visitor badges on how to customize your badges and print different badges for each company

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


  • Avatar
    René Nielsen

    Regarding on-premise it is now supported. It requires the service to be run by an windows Autenticated user towards the pronestor IIS. and then configured with a Pronestor inside the configuration.

  • Avatar
    Mark Topshøj

    Hvis visitor print service skal køres flere gange på samme maskine, kan man godt dette, man skal blot lave kopier af Visitor Agent mappen, inden den er konfigureret.
    Hvis du laver kopier af Visitor Agent mappen efter den er konfigureret, kan man ikke lave flere services, da den så vil se den konfigurerede service og redigere denne.

Powered by Zendesk