If you are hosting your own Pronestor Display server, it can become necessary to move the installation to another server.
Check that the new server lives up to the technical requirements
Server - software:
- Internet Information Service 7.0 or newer
- Microsoft .net 4.8 framework or newer
- ASP.NET 4.6 framework
- Microsoft Exchange 2016 CU3 or newer/2019/Office 365 or G-Suite (formerly known as Google Apps for Business)
Server - Hardware
- CPU min. 4GHZ (min. 4 CPU cores)
- Min. 4 GB RAM
- Min 500 MB disk space for application files
Check which version of Display you have installed.
This can be found in the buttom of your solution, when you are logged in as an administrator. In this example the version is 18.104.22.168
Backup the old servers Display installation.
Locate the folder on your old server where the Display is installed. You can find it by opening the program Internet Information Service, go to the website directory which is usually called PronestorDisplay, right click ad choose browse. This will open a file explorer in your installation folder.
Backup all the files somewhere reachable, for example a usb drive or a shared drive on your network.
Get the installation files and license
Download the installation files here https://downloads.pronestor.com/
Your license is IP dependent, so you will need a new license for the new server. Please contact Helpdesk@Pronestor.com and ask us to check whether your license will work on the new server. Please include the IP address of the new server.
Install Pronestor Display on the new server.
If you need help, see our guide on installing Display
Configuring the new installation
Overwrite the new installation with the files from the old server.
If needed, add the new license you got from Pronestor.
If you have an IP or Server specific License you will need to obtain a new license from email@example.com, If not the display server will not run