Table of contents
This is a list of technical requirements for running Pronestor Planner, Pronestor Display and Pronestor Visitor.
The server requirements are only relevant if you choose to host the servers yourself. If we host your server, you can disregard the server chapters.
We support Microsoft products that Microsoft still supports.
Please contact us if you need further and more in depth technical information on each individual product or module.
Please note: All released service packs and roll-ups from Microsoft must be applied to each Microsoft product. We strongly advise customers to follow the recommendation from Microsoft on supported versions.
Pronestor Planner server
Please note: the recommendation below should be read as minimum requirements and should be scaled up for larger setups.
Server - software:
Microsoft server 2008 or newer
Server - Hardware
The recommendation is only for the Pronestor software, thus not including CPU/memory for OS and Windows Services. Please follow Microsoft's recommendation on this.
Pronestor Planner Outlook add-in
• It strongly recommends running Outlook in cached-mode
• Microsoft Windows 7/8/10
• the latest version of Chrome, with the latest patches.
• Min 100 MB disk space for application files
• For Outlook 2013 Microsoft .NET Framework 4.0 or newer
• For Outlook 2016 Microsoft .NET Framework 4.0 or newer
• For O365 Microsoft .NET Framework 4.0 or newer
Additional requirements are:
In case MS Outlook and MS Skype for Business are installed on the same PC, the MS version of those should be aligned. We do not support a mismatch like ex. Outlook 2013 with Skype for Business 2016 or alike.
Pronestor Planner client without the Outlook add-in
The latest version of Chrome, with the latest patches.
Pronestor Display server Cloud
Regarding the network:
Pronestor Display server on-premise
Server - software:
Microsoft Exchange 2016 CU3
Server - Hardware
Pronestor Display tablets
You can use the system from any web browser – like Firefox, Apple Safari, and Chrome web browser. We support Google Chrome as a browser, or our Kiosk browser and recommend using one of those two.
We recommend and support professional devices for our displays like:
IAdea (XDS-1078 or XDS-1088)
Philips Display (10BDL3051T or 10BDL4151T). Firmware version 3.05 or higher.
The default designs are validated to be used with the following devices, Samsung Tab 3/4/A and Philips Display (10BDL3051T, 10BDL4151T).
IMPORTANT - we strongly recommend using professional hardware/digital signs that are made to be used for 24/7 usage ex. Philips 10BDL3051T or IAdea XDS-1078 due to security reasons. These devices also support PoE, scheduled power on/off (only Philips), and MDM.
For the Meeting activity and Room availability overviews
Pronestor recommends using a Smart TV with an updated browser and preferably a demo mode. Brands with such technical capabilities are among others LG and Samsung. LG carries many models which have these capabilities, we can recommend the LG 49 UN7100 (49 inches) and the LG 75 UN71(75 inches).
Pronestor Visitor server
MS SQL Server, 2012
When using Pronestor Visitor towards a SQL hosted by Pronestor, it is required that all modules of Visitor can access our cloud SQL server (TCPIP port 1433). We need your external IP address to open up this access. It must be a static IP address - and if changed, Pronestor must be informed.
Pronestor Visitor client
How to enable .NET Framework 2.0 in Windows 10 and 8.1
Microsoft.NET Framework version 2.0 is different from the most current verions of Microsoft.NET Framework. You need version 2.0 enabled specifically. Please see this guide on how to: https://www.groovypost.com/howto/enable-net-framework-2-windows-8/