Some customers have experienced Pronestor Display loosing the connection to WIFI subsequently the Display freezes. When clicking on this icon in the lower left corner you get the message:
"An error has occurred trying to resolve the problem”
"AJAX – 0(timeout) – no details available”
HOW TO SOLVE
Request for Help Desk for a a special version of PND
IMPORTANT - please do a backup of your current installation - in case a roll-back will be required.
- Download installation files - request download link by e-mail (email@example.com)
- Unzip and run the installation on your web server – and then follow the on-screen instruction
If you have upgraded from a version with a version number like 2.x.x.x - please go into the Internet Information Service, and set the application pool for Pronestor Display to use .NET Framework 4.0 - before starting Pronestor Display.