"I know my user name but have lost my password"
- Open Display
- Click Administration
- At login page click "Forgot password" in lower right corner
- Enter your email address and await email with new password to arrive
"But I don't have access to that email box"
- Log on to the Web Server that runs your Display
- With notepad - open the file C:\inetpub\wwwroot\proNestorDisplay\App_Data\AppUserCollection.xml
- In the <Email> section - please enter an email address that you have access to
- Save file
- Please retry to retrieve password using the newly added email address
If you don't get any email with a password - please proceed to the section "I've forgot both bu user name and password"
"I've forgotten my user name"
- Log on to the Web Server that runs your Display
- With notepad - open the file C:\inetpub\wwwroot\proNestorDisplay\App_Data\AppUserCollection.xml
- Your user name is that indicated in the <Email> section
"I've forgotten both my user name and my password"
- Please contact our Helpdesk for further instructions
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